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id 0a93
authors Cavallin H, Martin W M, Heylighen A
year 2005
source SID 2005, Proceedings of the 4th Social Intelligence Design Workshop, Stanford University, March 2005 (CD Rom)
summary In this paper we describe our findings regarding the role of context in usability evaluation, particularly how the nature of the tasks can affect the usersí perception of the performance of a particular application. Our findings show a relationship between the variation in the nature of the tasks used for usability evaluation and the way in which subjects evaluate these applications afterwards using user -administered questionnaires. Our findings contradict the absolute benchmarking goal of some of these tools, and pose questions about the possibility of achieving that kind of benchmarks in software usability evaluation.
keywords software evaluation, problem solving, reliability, absolute benchmarking, commercial CAD software, upgrading
series other
type normal paper
full text file.pdf ( bytes)
references Content-type: text/plain
last changed 2005/04/01 11:23
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