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authors Dourish, P., Holmes, J., MacLean, A., Marqvardsen, P. and Zbyslaw, A.
year 1996
title Freeflow: Mediating Between Representation and Action in Workflow Systems
source Proceedings of the ACM Conference on Computer Supported Cooperative Work CSCW96, Boston, USA
summary In order to understand some problems associated with workflow, we set out an analysis of workflow systems, identifying a number of basic issues in the underlying technology. This points to the conflation of temporal and dependency information as the source of a number of these problems. We describe Freeflow, a prototype which addresses these problems using a variety of technical innovations, including a rich constraint-based process modelling formalism, and the use of declarative dependency relationships. Its focus is on mediation between process "and action, rather than the enactment of a process. We outline the system and its design principles, and illustrate the features of our approach with examples from ongoing work.
series other
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