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authors Hunhammar, M.
year 1997
title The development of IT-supported residential services: a conceptual model of influences and constraints
source Automation in Construction 6 (5-6) (1997) pp. 499-510
summary An understanding of the potential and the complexity of IT-supported residential services is essential in order to realize it, especially if one will foresee some of its implications, such as constraints by and influences on the institutions, the markets and the power structure in society. Since our society appears to us as mainly artificial, the creation of IT-supported residential services can be seen as a matter of design. Design in that sense to study how things ought to be and not how they are. The paper describes a conceptual model, and the methodology behind it, of the complex domain of IT-supported service infrastructures for residential living. The model indicates how the residents and the institutions, such as the municipalities, the housing companies, the service providers and the IT-industry, will sanction, prevent or modify the market of residential services.
series journal paper
more http://www.elsevier.com/locate/autcon
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