CumInCAD is a Cumulative Index about publications in Computer Aided Architectural Design
supported by the sibling associations ACADIA, CAADRIA, eCAADe, SIGraDi, ASCAAD and CAAD futures

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id acadia03_014
authors Woo, J.-H., Clayton, M., Johnson, R. and Flores, B.
year 2003
title Case Study of Tacit Knowledge Sharing in a Distributed Design Studio
source Connecting >> Crossroads of Digital Discourse [Proceedings of the 2003 Annual Conference of the Association for Computer Aided Design In Architecture / ISBN 1-880250-12-8] Indianapolis (Indiana) 24-27 October 2003, pp. 107-116
summary This paper demonstrates the effects of expertsí tacit knowledge on improving architectural studentsí design artifacts in a distributed design studio. In geographically distributed design environments, the Internet is an important medium by which architects can share tacit knowledge in the form of dialogue via online communication technologies, such as online chat and Instant Messaging (IM). In spring 2003, the National Aeronautics and Space Administration (NASA) and 8 schools conducted a collaborative design studio to develop a crew restraint system for space flights. Online chat software was used as a primary communication channel. Throughout the entire design studio, NASA professionals served as knowledge holders while undergraduate students participated as knowledge seekers. An interpretive content analysis and case study methodology were used in this study. We qualitatively observed the interactions between NASA and the students based upon two aspects: knowledge reflection and design improvement. Data were collected using document analysis of all knowledge sources and studentsí design artifacts. The findings of this study indicate that the online chat system is useful in sharing tacit knowledge for the early part of design processes in a distributed design environment. Expertsí tacit knowledge appears to not only influence how students understand problems, but how they initiate conceptual design. This study provides empirical evidence regarding tacit knowledge sharing, and strengthens Schonís (1983) claim about knowledge reflection in design studio. Furthermore, this study introduces architectural practitioners to the practical necessity of tacit knowledge sharing. This study is significant because its findings indicate the appropriate knowledge management strategy for architectural practitioners.
series ACADIA
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