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id ddss9485
authors Smeets, Jos
year 1994
title Housing Performance, Data Management and Decisionmaking
source Second Design and Decision Support Systems in Architecture & Urban Planning (Vaals, the Netherlands), August 15-19, 1994
summary This paper focusses on performance measurement in the framework of the strategic housing management. Reference is made to studies regarding two housing corporations in the Netherlands. The performance measurement is an element in the methodology of intervention planning and market positioning of housing estates. Aside of the measurement of technical and functional performances in this methodology market-technical and price-technical data are processed. These data sets, eventually, can be completed with data of consumer's living appreciation. An insight is acquired based on this methodology in (i) the market position of the estate; (ii) the performances of the dwelling and living environment; (iii) the relative position among estates. Diverse performance aspects and performance levels can be distinguished in the offered representation. The performance measurement is dealt with from 2 angles of incidence (i) from the dwelling and living environment; (ii) from the target group. On the level of the estate the performances are represented in the form of a quality profile. To enable the comparison of performances on the portfolio level a performance-index is developed, a so-called Housing Performance Rate (HPR). The performance measurement on estate and portfolio level is the basis of diverse management decisions, such as quality policy, rent policy, target groups policy and policies concerning neighbourhood management.
series DDSS
references Content-type: text/plain
last changed 2003/08/07 14:36
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