CumInCAD is a Cumulative Index about publications in Computer Aided Architectural Design
supported by the sibling associations ACADIA, CAADRIA, eCAADe, SIGraDi, ASCAAD and CAAD futures

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id ecaade2012_164
authors Chen, Ting-Han; Lu, Kai-Tzu
year 2012
title Creating Spatial-Interactive Service Experiences: A Framework for Designing Interactive Service Spaces
source Achten, Henri; Pavlicek, Jiri; Hulin, Jaroslav; Matejovska, Dana (eds.), Digital Physicality - Proceedings of the 30th eCAADe Conference - Volume 2 / ISBN 978-9-4912070-3-7, Czech Technical University in Prague, Faculty of Architecture (Czech Republic) 12-14 September 2012, pp. 327-335
summary Inspired by the emergence of interactive space design and service design, this paper explores the concept of interactive service space and proposes a framework for designing interactive service space experiences. The framework has been applied in two design projects of successful commercial setting, mojo iCuisine interactive restaurant and Yun-Ching Real Estate VIP Center, as validation of its feasibility and applicability. We believe that this framework is beneficial for designers who have interests in creating service experience with interactive space approach, and for further studies regarding the concept of interactive service space.
wos WOS:000330320600033
keywords Service design; interaction design; interactive space; interactive exhibit; user experience
series eCAADe
email ting-han.chen@network.rca.ac.uk
full text file.pdf (1,164,457 bytes)
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