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authors Voss, A., Roederr, St. and Maerker, O.
year 2003
title Supporting Communication Processes for Cooperative Planning and e-Government
source CORP 2003, Vienna University of Technology, 25.2.-28.2.2003 [Proceedings on CD-Rom]
summary Abstract: As a reaction to societal, economic and technological changes, new forms of cooperation are applied in projects of urbanand regional development. We argue that this trend can significantly be amplified by the use of information and communicationtechnologies (ICT). Through ICT more persons can participate in a more focused, open, fairer and more transparent way. Complexinformation can be analyzed, the process is documented, reproducible and comparable. Methods and media can be combined in avery flexible way to design efficient and effective processes.To the extent that projects are stored in a knowledge base, knowledge management tools can exploit accumulating experience tocontinuously improve a methodology for cooperation in spatial development.With the introduction of ICT, existing cooperative methods in government and planning should not simply be copied to the newmedia without further modifications. Electronic techniques (synchronous or asynchronous, distributed or not, audio-, video or textbasedmedia) can be used for different traditional methods in different phases of the process, and they can be combined in completelynew ways, leading to new methods and workflows. Only if this potential of ICT is taken into account by restructuring the processitself, cooperative planning processes lead to informed high-quality decisions in less time.Our approach aims to explore the opportunities that new ICT offers for new cooperation methods in government and planning –beyond the extension of traditional methods to electronic communication media. It acknowledges the need for experimentation andan evaluation, not only concerning isolated methods but the combination of methods.
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