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authors Nunamaker J.F., Briggs, R.0. and Mittleman, D.D.
year 1995
title Electronic Meeting Systems: Ten Years of Lessons Learned
source Groupware: Technology and Applications, D. Coleman and R. Khanna, eds., Prentice-Hall Inc., New York
summary During the past dozen years researchers at The University of Arizona have built six generations of group support systems software, conducted over 150 research studies, and facilitated over 4,000 projects. This article reports on lessons learned through that experience. It begins by presenting a theoretical foundation for the Groupware Grid, a tool for designing and evaluating GSS. It then reports lessons from nine key domains: 1. GSS in organizations 2. Cross-cultural and Mulicultural Issues 3. Designing GSS software 4. Collaborative writing 5. Electronic polling 6. GSS facilities & room design 7. Leadership and facilitation 8. GSS in the classroom 9. Business process re-engineering
series other
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