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CumInCAD is a Cumulative Index about publications in Computer Aided Architectural Design
supported by the sibling associations ACADIA, CAADRIA, eCAADe, SIGraDi, ASCAAD and CAAD futures

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_id	82ff
authors	Bhavnani, S.K., Flemming, U., Forsythe, D.E., Garrett, J.H., Shaw, D.S. and Tsai, A.
year	1996
title	CAD usage in an architectural office: from observations to active assistance
source	Automation in Construction 5 (3) (1996) pp. 243-255
summary	The functionality and resources provided by CAD systems have been increasing rapidly, but productivity growth expected from their use has been difficult to achieve. Although many surveys describe this productivity puzzle, few studies have been conducted on actual CAD users to understand its causes. In an effort to arrive at such an understanding, the first author visited a federal architectural office and observed CAD users in their natural setting. This paper describes preliminary results obtained from the study, which used ethnographic techniques developed by cultural anthropologists. The study revealed that users had leveled-off in their learning and experimentation and were using the CAD system in suboptimal ways. By asking why users were not using many resources available to them to improve performance, the observer uncovered issues of communication and management that needed to be addressed. Based on this understanding, the authors provide explicit recommendations to CAD users and vendors. In addition, they hypothesize that users might benefit from a system that provides active assistance, that is, intervenes spontaneously with advice, assistance, and relevant information while the user interacts with the CAD system. They conclude with some issues revealed by the study that should be considered when developing such active assistance.
series	journal paper
email
more	http://www.elsevier.com/locate/autcon
last changed	2003/05/15 21:22

_id	a04a
authors	Bhavnani, S.K. and John, B.E.
year	1996
title	Exploring the Unrealized Potential of Computer-Aided Drafting
source	Proceedings of CHI'96 (1996), 332-339
summary	Despite huge investments by vendors and users, CAD productivity remains disappointing. Our analysis of real- world CAD usage shows that even after many years of experience, users tend to use suboptimal strategies to perform complex CAD tasks. Additionally, some of these strategies have a marked resemblance to manual drafting techniques. Although this phenomenon has been previously reported, this paper explores explanations for its causes and persistence. We argue that the strategic knowledge to use CAD effectively is neither defined nor explicitly taught. In the absence of a well-formed strategy, users often develop a synthetic mental model of CAD containing a mixture of manual and CAD methods. As these suboptimal strategies do not necessarily prevent users from producing clean, accurate drawings, the inefficiencies tend to remain unrecognized and users have little motivation to develop better strategies. To reverse this situation we recommend that the strategic knowledge to use CAD effectively should be made explicit and provided early in training. We use our analysis to begin the process of making this strategic knowledge explicit. We conclude by discussing the ramifications of this research in training as well as in the development of future computer aids for drawing and design.
keywords	Task Decomposition; Learning
series	other
email
last changed	2003/11/21 15:16

_id	eb87
authors	Bhavnani, S.K.
year	1996
title	How Architects Draw with Computers: A Cognitive Analysis of Real-World CAD Interactions
source	Carnegie Mellon University, School of Architecture and School of Computer Science
summary	New media throughout history have passed through a period of transition during which users and technologists took many years to understand and exploit the medium's potential. CAD appears to be passing through a similar period of transition; despite huge investments by vendors and users, CAD productivity remains difficult to achieve. To investigate if history can provide any insights into this problem, this thesis begins with an examination of well-known examples from history. The analysis revealed that, over time, users had developed efficient strategies which were based on powers and limitations of tools; delegation strategies exploited powers provided by tools, and circumvention strategies attempted to overcome their limitations. These insights on efficient strategies were used to investigate the CAD productivity problem based on four research questions: 1. How do architects currently use CAD systems to produce drawings? 2. What are the effects of current CAD usage on product and performance? 3. What are the possible causes of current CAD usage? 4. What are the capabilities of the CAD medium and how can they be used efficiently? The above four questions were addressed through the qualitative, quantitative, and cognitive analysis of data collected during an ethnographic study of architects working in their natural environment. The qualitative and quantitative analysis revealed that users missed many opportunities to use strategies that delegated iteration to the computer. The cognitive analysis revealed that missed opportunities to use such delegation strategies caused an increase in execution time, and an increase in errors many of which went undetected leading to the production of inaccurate drawings. These analyses pointed to plausible cognitive and contextual explanations for the inefficient use of CAD systems, and to a framework to identify and teach efficient CAD strategies. The above results were found to be neither unique to the CAD domain, nor to the office where the data were collected. The generality of these results motivated the identification of seven claims towards a general theory to explain and identify efficient strategies for a wide range of devices. This thesis contributes to the field of architecture by providing a detailed analysis of real-world CAD usage, and an approach to improve the performance of CAD users. The thesis also contributes to the field of human-computer interaction by demonstrating the generality of these results and by laying the framework for a general theory of efficient strategies which could be used to improve the performance of users of current and future computer applications.
series	thesis:PhD
email
last changed	2003/04/15 13:36

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