id |
20e8 |
authors |
Cavallin H, Martin W M, Heylighen A |
year |
2005 |
title |
THIS IS NOT A CAUCUS RACE. OR WHY UPGRADES IN GUIS WILL (NOT NECESSARILY) MAKE USERS (INSTANTLY) MORE PRODUCTIVE |
source |
SID 2005, Proceedings of the 4th Social Intelligence Design Workshop, Stanford University, March 2005 (CD Rom) |
summary |
In this paper we discuss the impact that upgrading applications may have across different users, using
for this purpose the case of GUI improvements to a market leading drafting application. Our findings
show that even though there are improvements in productivity that can be associated with the changes to
the GUI, these improvements will not necessarily affect evenly all users, suggesting an interaction
between the level of expertise and variations in productivity. |
keywords |
software evaluation, problem solving, reliability, absolute benchmarking, commercial CAD software, upgrading |
series |
other |
type |
normal paper |
email |
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full text |
file.pdf ( bytes) |
references |
Content-type: text/plain
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last changed |
2005/04/01 13:24 |
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