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id DDSS2006-HB-263
authors Guido Vonk, Stan Geertman, and Paul Schot
year 2006
title Usage of Planning Support Systems - Combining three approaches
source Van Leeuwen, J.P. and H.J.P. Timmermans (eds.) 2006, Innovations in Design & Decision Support Systems in Architecture and Urban Planning, Dordrecht: Springer, ISBN-10: 1-4020-5059-3, ISBN-13: 978-1-4020-5059-6, p. 263-274
summary Although a wide range of Planning Support Systems (PSS) exists, their actual utilization in planning practice, to support planners in doing their planning tasks, stays behind. This is problematic since many see PSS capable of aiding planners to handle the complexity of their planning tasks. Our current study explains under usage of PSS from three different angles: the instrument, the user and the transfer of the instrument towards the user. The main conclusion is that usage of PSS is hampered by lack of awareness of and experience with PSS in planning practice as well as by instrumental quality problems and hampered user acceptance and diffusion. The main recommendation to enhance usage of PSS is that it should be made transparent which PSS types should be used for what planning tasks, by which kinds of users, in which kinds of organizations and under which external conditions.
keywords Planning support systems, Usage, Instrumental quality, User acceptance, Diffusion
series DDSS
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