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id ddssar9625
authors Sanui, Junichiro
year 1996
title Visualization of users' requirements: Introduction of the Evaluation Grid Method
source Timmermans, Harry (Ed.), Third Design and Decision Support Systems in Architecture and Urban Planning - Part one: Architecture Proceedings (Spa, Belgium), August 18-21, 1996
summary During the last decade, a new type of approaches have emerged in Japanese environmental psychology. These approaches have characteristics that they are aiming to clarify users' requirements for the environment as the design questions to be solved, compared with the traditional approaches aiming to clarify the environment-human relationship to provide actual design solutions. As an example of these new approaches, the Evaluation Grid Method (EGM), a semi-structured interview method developed by the author based on Kelly's Personal Construct Theory is introduced. In the EGM, by asking the reasons of why an environment is more preferable to others recurrently, together with leading questions (laddering), each participant's requirements to the environment are elicited structurally as well as phenomenologically. Also by cumulating each participant's requirements, the extensive structure of the requirements to the environment embraced by people is produced. In this paper, a detailed procedure and the outcome of the EGM are presented on the elicitation of workers' requirements for the office environment. Also recent applied examples where the EGM research was applied as an design aid in architectural as well as industrial field will be introduced.
series DDSS
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