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id sigradi2023_375
authors Consalter Diniz, Maria Luisa, Polverini Boeing, Lais, dos Santos Carvalho, Wendel and Bertola Duarte, Rovenir
year 2023
title Natural Language Processing, Sentiment Analysis, and Urban Studies: A Systematic Review
source García Amen, F, Goni Fitipaldo, A L and Armagno Gentile, Á (eds.), Accelerated Landscapes - Proceedings of the XXVII International Conference of the Ibero-American Society of Digital Graphics (SIGraDi 2023), Punta del Este, Maldonado, Uruguay, 29 November - 1 December 2023, pp. 1761–1772
summary This paper discusses the potential of using data from social media and location data platforms to create cartographies that enhance our understanding of urban dynamics. Natural Language Processing (NLP) and sentiment analysis are highlighted as essential tools for comprehending and categorizing this data. The study conducted a systematic review of NLP and sentiment analysis applications in urban studies, covering 27 peer-reviewed journals and conference papers published between 2018 and 2023. The research classified applications into six categories: urban livability, governance and management, user and landscape perception, land use and zoning, public health, and transportation and mobility. Most studies primarily relied on data from social media platforms like Twitter and location data sources such as Google Maps and Trip Advisor. Challenges include dealing with irrelevant or misleading information in publicly available data and limited accuracy when analyzing sentiments of non-English-speaking populations.
keywords Natural language processing, Sentiment analysis, Urban studies, Digital cartographies, Systematic review.
series SIGraDi
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